We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good money is good. Took the delivery
My jacket it was very very small
Very nice and no smell. I recommend it
Has a strong smell of petroleum product The model is satisfactory
Beautiful jacket and wine in size size indicated, thanks
Is lined, sewn is not very good
Good too
The fabric is very thin, parese plastic, I don't like it, but my sister does.
Super cute a little thin but still I charm I arrive in good time and properly packed very according to purchase
Goods arrived on time. Courino very thin fabric and inner finish much lower than expected.
The coat is beautiful. The size is correct. Arrived on time. Was very satisfied. Thank you.
Excuse embarrassment, my product loved not thick but loved
Is crafts, is in the body, only thin. Brasil use P, bought S, was great.
Our arrived very fast thought it would take
The measurements are correct. As 46/48 in Brazil. The material looks fragile, but the price is understandable. The fabric is extremely thin, who is buying to tackle the winter, recommend to sew a lining inside
Found the leather a little thin and TBM has lining more the finish product and packaging very good
Size not fit
Use in Brazil, ordered X1, could be 1 smaller number. Satisfied with the product, as advertised.
Before Moscow 3 weeks, size is the same horrible smells in the House, as well as all the rules.
Satisfied with the product, the same model announced the color is perfect, true to size bought m size usually wear was fair. Had a small delay delivery, recommend this item!
Ordered blue jacket, size M. Size corresponds to the table of measurement and the color also corresponds, the price is nicely, very cute, light and commode
Is a product maybe delicate but usable! Size came good, and the cost, worth it. Thank you!
If u have more 1,60, will be short.
Perfect jacket, sewn neatly. In the summer, when it is cool-the most. A little shiny, like a little haze. Seller + 5
Excelente bonita