We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cute
Cool booties
Good shoes. Came up.
Hermoso
Cool and cute. The delivery is fast. Did not communicate with the store
I like to fall down on my 7-month-old baby and wear it ^ ^
Slippers are cool, light!
As described in picture.
I was good, I took it for 6-9 times and I don't know what I will not be zaveliki, for at the time Donetsk 4 times and even the big ones! Ale is good
Very quickly arrived in Krasnodar
A little big
I ordered a spacer. 13-18 meats. The length of the insole 12.5 cm. Well made, soft and quite nice.
They are very beautiful, my baby was a little too big
Beautiful shoe, the smallest number is still big for a newborn, but I will wait to wear it.
Super!
Super fine anklets! I love it❤️
Cool
'Ll have more はやく とどい! はばひろ ざいんもかわいい. まんぞく with over the おもい..
I bought a small 12-month baby 18 months,
The shoes are cute. The finish is neat. The size is still big with 180 days left.
They are the same and they arrive very quickly.. They are very nice
So cute! I love it
Pretty shoes just like the description, long delivery and I was not in communication with the store
They are flexible, good for babies
For perfect 15 month old baby. Super cute! Soft sole. First shoes