We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I was looking for a bag just like I have, but a new one. I almost did. Of course, the material is slightly worse, as far as the time will show. And so externally model one in one. But that's what's missing. I have in the old bag in the first section pockets for cards and phone (photo 1), and in this one there is no (photo 2), here only one similar pocket, only in another section and it is not as deep, but at the same time wider. In general, in my case, useless. But in the original everything is practical and used.
Very good bag
The bag did not reach. The store returned the money.
The bag came quickly-within a week after the order, by courier at home. The size is small, less to take already nowhere. I liked my husband. Praised. It looks modern, there are many offices, the description corresponds. I recommend
The description corresponds, but here the delivery was almost two months. The track was not tracked.
Everything is fine as per order size is fine
Okay, all perfect, it's the 2nd I buy from this brand and the first, it went pretty well. Value for money, good a, good store Thank you.
The bag is excellent, delivery fast via cdek. I am happy with the purchase.
Thank you! Bags come! Very satisfied.
The parcel went for a long time, but still finished. The description corresponds. Seller thanks!
Good bag, what I wanted, fast delivery.
Handbag corresponds to the description. Pretty. Let's see how it will be worn. Fully corresponds to the description.
Item arrived as decribed // product corresponds to the description
The bag corresponds to the description. The material at first glance is durable, sewn Well, nowhere is anything skewed, the threads do not stick out, the zippers work. Many compartments, cute small bag. Delivery to St. Petersburg is long, almost 2 months. By the new year did not have time. Sorry. I recommend, maybe you will get faster.
Order second time, cool bag, super fast delivery
fast delivery, exellent bag correspond with described and store's communications all satisfied
Work bag, comfortable, something which stuck thread and more no complaints. Pen small shaky, it seems only to hold the bag, when you open the lock.