We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The Watch arrived but unfortunately I arrived defective. Saw to contact with the store to see how best to solve this problem.
Loved❤, Beautiful and need, a luxury watch, super modern best Buy I ever made.
Great toy! The design is beautiful, it connects with iPhone. Measures steps, pulse, sleep and pressure. Until I figured out why the phone book, if I can not accept calls. In general, the bracelet watch is like. They look decent. In the set, several colors of straps for any width of the wrist.
I'm very happy I did not expect any very beautiful Thank you very much the store
Cool clock for entry level .. Connected not immediately .. On the watch should be enabled dual mode... There will be two Bluetooth devices... Wellaudio and Q13.. connected to wellaudio .. after in the tracking app (downloaded on QR) found Q13.
I bought two watches and gave a watch to a friend, the watch is very beautiful, I like it very much, the function is the same as the description, it can answer the phone,Blood pressure and heart rate can be measured,There are many more functions,I recommend the watch
Delivery month. Complete set. Everything works. Many functions, you need to understand... Does not see telegrams as an application and does not show notifications from it.
Super fast delivery! The bracelets are very easy to change with a super simple. Works well, gives Oara calls and so you can change the screen for custom picture. Until now recommend.
The choice of screens is not satisfactory, a screen (fashion watch) displays the distances... In miles (not configurable), its difficult to audible to take a call, but autonomy of more than 2 days...
the item is accurate the price is good but the charger doesn't work
arice in 3 weeks to ielabd.. works good.. took a while to instal, hard to accept the Bluetooth.. the menu is simple.. watch has only sports work out no siting no folder for others things.. simple. for the moment works i will see in a while.
Order delivered quickly thank you the store
The box is broken, the clock is whole. The battery is discharged, as I will charge you with feedback
It arrived before the estimated date, and arrived in good condition for a moment I thought it would arrive broken because the box arrived crushed but the good that came well, I would recommend that you be able to put better security when you bag the product.
It is great!! Beautiful Same
Arrived early delivery! The watch is excellent connects with the mobile device without any difficulty. In the language that need it perfect in Portuguese. It was worth the money invested!!!!!
quick delivery, included everything. looks very nice and feels okay on wrist. it's a little too big on me but it still works okay.
The same as the description, only that the box arrived somewhat broken, but the product fulfills its function
beautiful watch,light in weight,lot of functions,like it delivery was fast it took about 10 days,speedaf boy were as hoped...
I have been in contact with the store. their reply is fast and took the time to help over the course of a few days. Getting fast responses is hard to come by, but the seller was 100% on top of helping me. I can't thank them enough for that.
Watch wonderful was held before schedule. Congratulations recommend
The clock arrived two weeks earlier than the estimated period. correspond to the description. Instruction in Russian is missing. not yet connected. Let's see how they work. In the parcel-an additional plastic strap. The store worked quickly, thank you!
A very honest store and true to their word I ordered this watch and the bezel had a lot of up and down and back play so I messaged the seller and they sent to me a new watch which is perfect and has no play in the bezel at all, a big thank you for rectifying the problem I will certainly buy another watch from this shop
Looks just like the picture. Haven't used it yet.