We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great car, my son devertiu very
Top demaaaaais
All good machine, remote control, charger, battery, screwdriver
Just like in the description
My son will be happy I recommend! Good value for money and 15jrs book.
Fast, robust, good connection, slow charge, charge lasts about 20-25 mins of constant use. As advertised
Works.
Really very beautiful!
Very good bought to present my brother liked it and plastic and not more so weak photo to earn Point picture to earn point
Arrived in perfect condition the car very good only could improve the battery charging mode
Excellent product
Compliant description Very good design Very solid accident
Definitely worth the price in was taxed, arrived with about 10 days after posting. The charging time is about 4 to 5 hours with full charge plays a little more than 30 minutes, the distance q cart will is maizomenos 25 to 30 meters control distance. Definitely recommend
Fast, cool.
Very happy with this radio control car, in which my peque enjoys the cute. Good size, robust in body and plastic housing that absorbs impacts very well. Nice, functional and fun to drive.
good
Great! My nephew loved!
Well Lero Lero! Plastic very fragile, a pleated rough on the cover, and the packing without any protection.
very cool toy!!! both father and son love it :)
The parcel received how it did not check. Bought for a gift.
Looks and drives alright-ish. It is a bit flimsy and won't last very long.
Looks tough, yet not tested, the battery charging.
The machine is cool, big enough and fast, the battery is weak, so I advise you to order with a larger volume, drove quickly, in less than a week
Thank you, product is scheduled to arrive with 7 days but in 3 days the product is already delivered thanks even attention
Everything is super, to Moscow very quickly))))