We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The clock is good, brought the courier home. The store is excellent
Came for a month, look good, but do not go. I do not know maybe the batteries should be put, I have not yet understood
Nice watch, I thought the dial was bigger, but in fact no, it is rather small, finally for me!
The clock is better than the store's photo. Purchase satisfied. My wrist is 6,5 cm (narrow). It is very difficult to choose a watch. but this model is a find :) stylish, nothing superfluous, the strap can be adjusted to your Wrist, double lock. Good shopping. Photo later.
Watch, Super!!! Better than expected, much. Really liked. Thank you very much to the store, he was well done, immediately sent the order and put a gift (bracelet), even the size guessed, very nice. Packed well. Seller and shop, I recommend.
We reached 1,5 months. Match the description. The other photo was a pinkish shade, this is a color distortion. Silver, comfortable strap. Happy. I recommend.
Excellent clock, walked for a short time, on the hand look beautiful
Just super, no words. went to the new post store well done.
Beautiful, better than the picture. Thanks for the gift
Elegant and feminine watches. Really liked. To Irkutsk 1,5 months. I recommend!
The product is excellent. Surprisingly, the product came in 2 weeks, thanks to the store
Super finish very happy with my purchase
The clock came, everything is super, thank you! The buckle is adjustable very simply. Look neat)
Wife Liked, ticking)
For hours very satisfied. Ordered 11.11 received 17.12, tracked. As a gift, they also put a bracelet.
Very nice watch, works perfectly. I highly recommend
My first watch was lost somewhere, at the end of the defense filed for a dispute, but the store got in touch and promised to send another one, he tracked and sent me letters about their whereabouts and they got to their addressee. Watch awesome, plus a gift-bracelet