We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Down jacket weightless. Because the color is milky, a little shines down. The fabric is very soft and thin.
On the height of 160 cm 48-50 size perfectly suited. For a change is very good. Light, comfortable thing, it is very comfortable and warm, although thin, the hood on the head of norms, I go without a hat and scarf, they are straight extra. With a coupon of 2500 rubles, no longer worth it
The down jacket is sewn perfectly, but not for the winter and not even for our November. Probably to-5 will go
Chic) light, comfortable. At full 46 ordered XL. It was possible and smaller) but I'm wearing))
I received the jacket, I arrived in Yakutsk in two weeksThank you to the store for the excellent product. Height 162, weight 65, size m. Recommend
The jacket is weightless, but obemnaya. The fabric is soft, it will probably get wet in the rain. At OG 98, OB 99-100 sits well. Sleeve without a cuff-looks like it's illegal.
XS on the growth of 150 sat flat, the color is pleasant. Up to 5 s comfortable, but here in-10 s of course you can wear only with a warm hoodie.
Down jacket super, I have a height of 156 cm, above the knee, size 46 top, 48 bottom, took L, everything is fine, weightless, the hood is excellent. Thank you.
Down jacket is light, at a plus temperature. Really great.
Everything is fine, sewing beautiful.
Lightweight down jacket. The color correspond, the size perfectly approached about 104.
The product came in a promised time. I ordered 2 jackets of different colors. the colors are exquisite, very beautiful. at its size 50-52 took 2XL. Just, the parameters Og-120cm. OB.-114 cm. the jacket is narrowed. Down, sleeves long-72 cm. From the neck. very satisfied. One upset, very bad packaging, cut with a knife through 2 packages, a miracle is not cut jacket. 1 The jacket was folded as it fell and stuck out of the package and even the package was not closed with a zipper. Millet to the store pay attention to the work of Packers. And so the goods are excellent, thank you to the seller.
Excellent down jacket, weightless. For a warm winter, in the crackle frosts it seems to me it will be cold. On the parameters 88-68-89, height 160 cm, shoulders 39 cm, sat perfectly. Oversize in moderation, I do not like three sizes larger than my own, there is an opportunity to put on a sweatshirt. And also excellent daughter 13 year old teenager, height 160 cm weight 44 kg. Recommend. Shipping fast.
This is my third down jacket in this shop. Not an oversize, just a free style. At 48-50 just right. The color is more pale, calm, rather gray-bluish, but it's better than it would be Chimo lilac. About the heat I do not know yet, I hope for late autumn will go. For winter, definitely not.
Very cool down jacket. Girls, take it without thinking. With discounts went out for 2300. I took M for height 163, og85, ob95. Sits freely... sleeves are long, but perhaps L-Ka would be more authentic and interesting, but I like it also. By the way with a sports textile belt looks also good, like an elongated jacket. Delivery to Moscow 3 weeks. I ordered more friends
Cool down jacket, very light, let's see how many degrees of frost will withstand in Siberia. The size of 108/90/113 came up perfectly, I would like a sleeve more authentic, but not critical
Thank you, very beautiful
The jacket is super, weightless, for the autumn itself. On height 158, parameters 78-64-88 size with perfectly sits, you could take m, so that there was a little oversize. It came just before the deadline, track with tracking
The jacket is light, for severe frosts probably does not fit, the color is like in the photo, the lines are even. Locks work well, large pockets.
ODA of gratitude to those women who write reviews. On growth 165 80/70/90 took XXL and thank God. Right. Light not weighty straight color powder fire. Thank you
Down jacket is wonderful. According to reviews, I was afraid that it would be close. At 106-90-104, the height of 160 (just above the knees) sat just fine. There is like a light coat from uniklo, so I can compare. On execution is not inferior, but on the silhouette this coat is much more interesting. Not my first purchase from this store, and I think that is not the last.
Height-155 cm, weight 64 Og-100cm Ob-103 cm Jacket black size XL Width on the chest-57 cm Length-85 cm Very light, gentle, crazy comfortable, with soft elastic bands on the sleeves, the hood is like a glove. I thought... take or not take. I did not regret a gram, just do not pass on how much it is pleasant tactile. The size of me is very suitable! At the St. Petersburg temperature Approximate-5-8 C * can and more minus will stand.
On a teenager about the size of 40-42 villages is excellent. The jacket is most likely autumn, for winter very thin.