We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sit tight, about 0,5 size smaller than usual
As in the picture, fully corresponds to the description. my husband very much likes, says in the sock very comfortable. recommends at %
Great nothing to say
Excellent sneakers, took 37 r-r on my 36, but you can order a size in size,
Thank you, super!
Very comfortable and very resilient!
Very good product, perfect size and convenient. I recommend it. Very good for stock work
Excellent sneakers. Delivery 10 days to Ulyanovsk. In the summer it's not hot, they breathe. The sole is soft. The noses of the sneakers are strong, iron, checked with a magnet. In general, I recommend. Colleagues at work are also going to order.)
they are really light, hope that also comfortable
They are really very comfortable and light, like a pair of classic sneakers.
Even pumps put. Super! Delivery to Moscow 10 days
Very good ,l like product .good
Very fast delivery. Compliant basketball. Very nice, comfortable. I highly recommend
Today I recive my order.They looks like in the photo.They are very confortable.I recommanded.
Beautiful shoes. It looks like scissors. You can wear it every day. No one will notice its work shoes. The salesperson changed my size and color according to my request. Thank him very much. I'm satisfied.
Very nice product fast delivery in 10 days. Thank you
Nice shoes. At its 43 took 45 by the size of the insole 27,5. Metal insert there is a leg does not interfere. Recommend.
Three weeks went, cahesto excellent, do not smell, ordered 48 slightly large, wear 43,5, order 47, the store Thank you