We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As described. I liked it very much. Immediately dressed. Embossed 925. Well, I just don't know it's silver or not. Let's see how it will be worn.
In life is better than in the photo. Beautiful every detail. Order, will not regret it.
Super cool pendant
Very cool pendant. Stylish. Came quickly.
Very beautiful necklace but not nicely packed
Looks nice, all as in the photo.
A good necklace, though the Crown in business color is made of light alloy, which spoils the impression of the product, but in general for such money-not bad
Cute necklace! The ring-Crown is large, lays on the finger, the size, approximately, 18mm. It's a pity only the ring is not unfastened! Color, rather steel, and gilding more into copper, but the sample is worth some
There are no questions to the suspension. Without damage, the lock works, looks beautiful. Delivery is long. Packing is complete disappointment! The package on the zip lock and the package with postal data, even in the navel is not wrapped. Absolutely does not correspond to the cost of the product. Even cheaper goods come in containers or pollen, on the edge-wrapped with a navel film.
Everything is super, the suspension is wonderful! My Love