We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Crazy beauty!!! There are napkins in the set.
Expected a little more orange wood, but overall cute
Turned out to be less than I imagined. But it's still great. Look great
Garmy earrings, the store of poclav at the complete set of servetochka
Expected that they will be a little more) Well, they look so good
I take not the first time, look very stylish. Even asked more than once where I bought them) the truth for the season (summer) was dark. But, for such a tsunami, you can buy every three months and buy. I really like them!
Earrings came quickly due to the consolidation of parcels from China. Before St. Petersburg for 2 weeks, instead of declared 4. very beautiful, this is a repeat order, since from the first set one earring was lost. I really like how stylish they look. Recommend. The store for some reason put in the kit wet wipes
Earrings liked. Of course, it can be seen that jewelry. But for such a price you can wear until you get bored, and then change. Look stylish. Recommend
Everyone asks where I took them) in my opinion, this is the best confirmation of their crustness for this price
Nice earrings. I liked it.
Love them! Thank you❤️
Very happy with the product. Thanks didn’t communicate with the store
Came with a teardrop
Beautiful! I love love them!!
Perfect quick reception
They look much more preziosi...mo lto fulfilled.
Beautiful, same as the picture