We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It was a long time, since March 31, but the main thing came and the color is the same
This color is beautiful. I love it, it's taken a month
The color fits the one in the photo.
It has taken a long but great
Beautiful color, to see if it holds
It has taken more than 3 months to arrive, the color is not lime green, it is rather fluorescent
I advise you to buy this is the second time I buy
Ordered 50,05 colors, 11 , 38. all match the photo, very beautiful
Very nice color even if a little lighter than you the picture. Can't wait to test it
Came 2 weeks ahead of schedule. All whole. I recommend the store.
I'm running out of the first tube and I 've re-ordered it, it's a soft violet color, the store's photo is correct
Precious color. Shipping takes a long time to Spain
Thanks to the store. I order not for the 1st time it keeps on the nails well!))
I order not the first time from this store, earlier this color was more white, now it gives in pink. Feeling as if the jars were confused
Cool! Like everyone I buy.
It is the second time that I order this color, very soft and delicate, I like it very much as a base or if I want to wear a discreet design, in the photo I wear it as a base.
The color is super simple. Juice red)
My favorite red! Color, favorite! All customers love it!
Thank you! all well arrived
color is a little brighter than expected, but that was expected, not too bad. Had it on for two weeks, and it held on without any issues
Great, as always... I recommend!
Good product and great variety of colors
Super a little more lila color but perfect