We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shoes are made of very soft material.
Male child 230 size. Relatives wedding try buy together. Faux Leather for bridesmaids bridesmaids as activity seems to handy. Arrival when info came from, but crinkle gold recovery as proof.
Very cute !!! I love it but better one size up . I’m 38
Beautiful perfect pair
I wear 38, took 39, Butt
They are too beautiful and comfortable, take its usual size
Love it. Should have taken a size up though. Was tight initially but it has expanded a little bit now
Quite consistent with the description
The size approached, koashiy shoes. I recommend the store.
Boots are super, this is the second pair for mom this time. On a full leg with a high lift of 36 sizes came perfectly. Soft, comfortable. It came with small creases, because This time, air pillows for transportation were blown out. But they immediately broke up, it was worth wearing shoes. The smell is strong, a couple of days stood on the street. They are in cool weather, the end of spring, early autumn, cold summer. delivery about a month to Mo. I advise the goods and the store.
Beautiful, as on the picture
Lofers are good, not too dense material, there is a smell, 22.5 cm-35 exactly in the same way
Parcel fast. Shoes took 37 at 36.
Shoes completely fit the description. Smell was blown away on the balcony for the day. Soft patent leather. Today they walked with a child, comfortable. Just in case once taped patches back legs, so do not rubbed. Color exactly as pictured. Not for the summer, it will be hot, most of the late spring or early autumn. Like. The 34 fit perfectly. Shipping to Mo a couple of weeks. Suggest items and store.
Very fast am satisfied thank you
Parcel arrived quickly. Shoes come in at the time, 35 size on my foot 22,5 cm. Soft, comfortable. Chemical smell, of course, there is, but will erode. Inside were put bags inflated to not.
Seller was prompt with delivery. Shoes were securely packaged. Only complaint is the product has a slight odour.
these are very classy shoes and really came just like pictures. although the size is quite small. i wear 39/40 most of the time was lucky to get a 40 available so i went for it. it fits perfectly but i would still wear 41 if available cos kinda tight
Beautiful comfortable shoes.
Shoes very quickly came. the store put a gift-socks. shoes Wonderful, light, the sole is soft. the size for the length of the foot 23.5 cm ordered 37R. a little thumb rests, but I hope to carry it.
Excellent for such a price. Ordered for a larger size, was pleasantly surprised
The shoes fit perfectly with the size described, another one has been ordered. The shoe design is simple and beautiful. Super fast delivery. The store's service attitude is very good, I am very happy