We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Muito bom produto e envio muito rapido! Super contente pela compra
I am very satisfied with the keyboard. Works properly and has the perfect size to control the computer that we in the room. Is the second keyboard with touchpad buy this brand, Rii. Both are very good. I am very satisfied with the store, which sent the product quickly and well packed, the original product packaging.
клавиатура супер!!!! доставили быстро. продовца рекомендую.
Keyboard-fire. I liked everything.
I am very happy with this product, this is my second order and the shipping is very fast. Thank you store.
Получил! Проверял и очень красиво и удобно! Спасибо большое! Рекомендуем!
In just 12 days it came to my hands in Mexico, excellent keyboard, very functional for when it requires using in an inhaled way, the letters look great, suitable size and I love the track pack that is easy to use as a mouse. I recommend the product and store totally, I wouldn't hesitate to buy back from your store. It wasn't necessary to talk to him, very happy with the purchase.
A good keyboard, but the TouchPad is "slow" and often falsely triggered by "click", this infuriates ..
As described, my parents have been using it for 25 days, the keys and the pad works good. Packed good, Fast shipping. No information to how long the keyboard needs to be charged.
It's fine. And most importantly, the F1-F12 keys work by default, and functional already with FN, which is very important, who, how I work with the clan.
Order arrived very fast. Product looks good. Didn't try it yet. Highly recommended.
I loved it! Using on Android Tablet and PC. It's perfect.
The item as described. Keyboard came charged, so I did not check yet how it is passing the charging. The keyboard works well and is convenient.
Клавиатура классная, удобная. Я довольна. Доставка быстрая, спасибо!
Works great. Fast delivery. Thank you.
ок супер клавиатура быстрая доставка все работает отлично продавцу респект
Item arrived well packed and without damage. Easy installation and working fine, as it should. I can recommend store and item.
amazing keyboard,fast delivery too. Hard to find a backlit near full size one with a touchpad as well. Highly recommended.
Хорошая, качественно сделанная клавиатура. Рекомендую к покупке.