We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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It is beautiful and well resistant, super recommended, it is very good
Prompt Delivery. Leash is big. Suitable for big breed. But its gorgeous. Highly recommended store
Very nice and comfortable d carry. It's not the first one I buy and the truth is I'm delighted! They arrive very fast and the store is very attentive! I recommend 100%!
I won the power generator and bought it for $0,01. The track was tracked completely. Shipping is free. Packing is excellent. The goods came without defects and damage. No foreign smells. To the touch, the leash is pleasant. Color is excellent, bright. Carabiners are good, metal. Nylon rope is thick. With all the fact that the leash looks strong, it's light. I won and mom, sent two at once. Seller honest! The goods are satisfied-I recommend! To the store and the store I wish prosperity and many satisfied customers!
I won the power generator and bought it for $0,01. The track was tracked completely. Shipping is free. Packing is excellent. The goods came without defects and damage. No foreign smells. To the touch, the leash is pleasant. Color is excellent, bright. Carabiners are good, metal. Nylon rope is thick. With all the fact that the leash looks strong, it's light. I won and my daughter, sent two at once. Seller honest! The goods are satisfied-I recommend! I wish you to develop business and increase sales!
Cool leash, fire color, won in energy generator for one cent, store sent no problem, recommend seller and goods
Very beautiful and sturdy this leash, for large dogs, fast shipment, l advice shopping
Выиграла в Генератор энергии. Поводок супер, толстый и прочный. Все сделано качественно.
The leash itself is good. If the dog pulls, it slips very much and rubs the hand. There are two defects: dirty and with a lead.
The leash is excellent, the carabiners are good. Very satisfied with both owners and pets. Delivery is very fast, definitely recommend to purchase. Won the 1 cent power generator. Thank you very much!
Got a leash in two weeks. Very satisfied, looks durable, bright, metal latches strong. For 1 cent super. Until we used, we will look.
Delivery is very fast, 10 days. The store sent it immediately. Seller cool. About the leash, then it's super! Carabiners are durable. The leash color is bright. The material itself is everywhere. Durable. You can use as in the photo in the card of the goods, through the shoulder, and you can extend to the entire length. Thank you for the wonderful goods. Dog and we are happy. Recommended for purchase. We recommend the seller and the goods.