We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality.. Good packing.. + Cover and cloth .. I liked it .. the only long logistics .. but it's worth it .. a good store answering questions... Buy here!
Very good product, fast shipping, thanks
Very good, not lose anything for Chililbeans... designe beautiful, metal frame... veih, worth arrived fast… A little over a month... RECOMMEND
To Germany in 3 Weeks. All wonderful. My Son has the Christmas gift. I commend the Seller❤❤❤
It’s as described and beautiful and light! It’s flexible for anyone so that it’s not hold your ears not well
Everything is fine! Good glasses, I order not the first time!
Everything is well packed, the quality is excellent, but on a large face will not work.
Good, but blue and green not so different.
very nice product
Very Nice Glasses and Well Packaged - High Quality
Norm points. A bit wide. The arms are a little long.
The product was neatly packed and organized. It arrived with a lens cloth, sun glasses pouch and a hard case. The quality of the sun glasses far exceeded my expectations. It does not feel cheap (has metal framing and "luxurious" casing(s). The product has a balanced weight (adds a luxurious vibe to it). As for fishing, it does a fair job at blocking out the sunlight on the water but with the price of this product, it's worth it! Highly recommend!
Excellent Product, recommended
Quality is good!