We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you very mach.
Product 100% recommended. Works with IOS 15 on an IPhone 12 Pro Max.
Very good cable
Shipped, and received quickly. Works great, and seems of sturdy manufacture. The only thing I don’t like is the blue LED is extremely bright and is constantly on when plugged in.
Thanks, nice smooth transaction
All right with the product.
Ordered July 23rd, shipped July 24th (tracking shows movement starting on the 26th), arrived August 9th. I bought this for my brother so I didn’t unravel it, but I plugged it in to make sure the light works and it does! For the price, I recommend purchasing this.
Item as ordered, the LED is lit all the time the cable has power.
Very well packaged, I arrive much earlier than I expected! It's fast loading!
Shipping for the old but only dock charge
Works like a dream!! It’s very light, long and bendy!! It even lights up when charging!!
thankyou soo much i recieve it today i really appricate you
The price and the length of the product is very good. The new iphone from 13 onwards this is the best cable to buy and use. Also this is very strong and durable. I like it.
I mean it works perfectly but the shippings is outrageous I ordered this may 11th it came in June 15th but you get what you pay for I can’t be that upset
Product as described,I love it
Product compliant flush
I like these USB cable chargers and I love the color. I am delighted with the product.
works great, chargers so fast!