We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fantastic! I would buy from this shop again. Thank you so much!
photo makes it seem it’s supposed to be very natural looking but this one was tumbled,, still cute
Fine has appreciated very much! Thank you!
Very beautiful products, well packed and fast shipping. Recommend
supa dupa cute
I love it !! Can’t wait to buy more !
The stone looks beautiful. It's like looking in the dark.
Absolutely Brilliant looks exactly like the picture
The pendant is cool, adjustable. For the same lovers style goblincore)))
Nice little necklace. I don't know if the stone is real or not, but for the price it doesn't really matter. my niece loves her necklace and so far it is holding up. they arrived well packaged and none were broken. I will update my comment if the necklace breaks too soon, but I will probably buy other necklaces from that store first. I did not have to communicate with the seller.
Very nice stone and necklace! Shipped out fairly quick and got here when it got here. But overall very happy with the purchase!
It's beautiful, i really like it, I will buy more
Just like picture..thank you
Super adorable I’m in love! 100% recommend <3
Product same as description very satisfied thank you and good work.
The pendant is awesome, it looks very beautiful. Came quickly, in 13 days. I did not communicate with the store.
It’s so cute I love it
Just like in the very cute photo, the chain is normal mouse tail, maybe a little flimsy.
fast shipping goods as described thank you
Very accurate, but the cord in super uncomfortable