We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product is magical, I love it and the store is very kind, I recommend it and I would certainly buy again
Very fast shipping and perfect packaging
Looks correct, very soft hair. A good treatment for hair. Recommends it
Good, but not enough. The jar lasts about 4-5 times.
I’m very happy with this product ，after using this my hair looks sexy i don’t need to iron or used comb. i just used hair dryer to dry it it looks i’ve done my hair from saloon.
"My hair was dull, coarse and lifeless… no bounce. After 1 use of this product my hair was silky soft and shiny."
My hair is like silk, or butter soft. So soft and shiny beautifully, I feel like advertisement for move. It's overkill too.
I will continue to use this product.This hair mask is useful and simple .You’ll find your hair soft and not that coarse anymore.
I took before and after photos.Works wonder and can seen a significant difference.I’ll def continue to purchase to help keep my hair nice in the future.
cool, everything is looking good.
"Not only does this hair mask create a smooth, beautiful texture, but it smells great too! I added a photo of where I used it on the front/side and didn’t use it in the back. You can see the difference of how the front is much smoother, while the back is frizzy. I've been using it for a long time and trust me it won't change！"
The parcel arrived quickly, well packed. Haven't used it yet. Hope for a good effect. The smell is very pleasant.
The hair became soft
I feel like my hair has become much softer and I really like the fact that. My recommendation is to receive the package and use it immediately, 10/10 recommended
This is probably my favorite moisturizing deep hair mask.You won’t regret buying this for sure!
Hands down. Your hair automatically feels softer once in contact with the products.
I’ve used this mask in the past before and forgot how great it is! Makes my hair so insanely soft and tames my frizz. I have naturally curly hair and this stuff is bomb. 10/10 would recommend！
Product date till 2025, package shipped fast, before using it, I have been using the whole system with shampoo conditioner, oil and bonding treatment, this hair mask it has transformed my hair. My hair is long, but softer than ever! !
I just used this product this morning for the first time, and I was able to feel the difference when I was rinsing my hair in the shower. My hair felt so smooth and soft already. My hair dried much faster than usual, which is a great sign of healthy hair. It feels really soft with no frizz or tangles.
I think the pictures speak for themselves. My hair was very dry from bleach processing and heat damage. I left this on for an hour and my hair felt so soft and smooth after. Not to mention being super shiny. It literally felt like straw before I used this treatment. Hope this review is helpful!