We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Still in use.
Order the fifth time.
I arrived well sealed now keda try it
An oil without more, it smells something strange, the bottle does not close very well
Fast shipping, well packed, hope it works
Finally received not yet test
good my hair is growing now
Under experience and ~
Item Received, thanks store
It seems like there is a positive result. I would like to advise. The stock is pleasant, does not burn or itch, there is no Alergy.
The effect is already visible after three weeks
The product came well packed only when I started to use it I can't say it helps or not but I hope the effect will be thanks to the store for sending the product quickly
It arrived very well packed but it was possible to come out a little, it is still not much but the bottle is not very safe, I recommend changing it to another
Shipping and delivery is very fast. The goods arrived in the USA in 10 days. The purchase is satisfied. I recommend both the product and the store!
I did not receive my order but received my refund thanks store
Thank you, great!!!
product came well packaged, has to try it now to check its effectiveness
i didnt try yet but looks good
I noticed the fall of the fall for a short time
I received the goods, began to use it. Thank you!