We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm not buying it for the first time, it seems to be working and some hair appeared at the place of the bald patch. When used, there is a slight burning sensation.
In three weeks. Pastorate. So far all are normal. In a month I will unsubscribe
well packaged, will come back and show the result after using it
Came on time, in a sealed package, I have no complaints.
The product arrived in good condition! I still don't use it, let's wait for results
Arrived before the estimated time. Well protected I will use it and leave my additional feedback, thanks to the store.
Well packed , Fast shipping and a good store Will give more review after using .
We will try.
Excellent I haven't tried it yet, but the package arrived without failure
I’ve been trying to thicken my hair and use products that promote hair growth. I’ve done about two treatments in the last month and my hair dresser even commented on the amount of new hair grown and thickness of my hair in such a short time. Highly recommend!
So far I can only say wow! Big difference in my hair. Growth? Not enough time but healthier looking hair! For sure am i buying another bottle.
I absolutely love the hair product. I saw immediate effects. With continuous use, the results got better. Thank you!!!!
Love the product! Enjoy how my hair feels after using it
Very nice product, comes in a very safe packaging, very easy to use , a great addition to the daily care routine.
One of the best products for thick and damaged hair. I'm using it over two weeks now and really can feel the difference. My hair now has more volume, looks healtier then before. Highly recommend!
so far so good, I'm seeing little progress.
I loved this product. I really recommend it. It’s helping me with the grow of my hair.
Love this stuff, this is my second bottle, definitely have more fullness to my hair .My husband uses it as well!, and it smells great!!
This product has really brought new hair growth to my head! I am impressed.
I've noticed a difference in the amount of hair hairloss go from alot to very little.
Have found some great results! Even had to get a trim it grew so fast!
Very fast shipping. I hope it works. It should be mixed with the shampoo in the detailed proportions on the container. I will send feedback some time after use.
Oh wow i saw so much difference on my husband hair with strength and getting fuller again. Have been buying again and again.
i didn't expect this to work since i feel like i tried everything... but my little hairs are finally growing in!
Packed well. I use with shampoo, according to the instructions. The smell is nice, foaming well. There is no irritation or allergy when using. The ingredients are kind of natural. For a positive effect, if any, it takes time. While I'm testing. If I do not forget, and it will be possible, I will add feedback...