We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As in the picture
спасибо! сумка класс!!!
Really quick delivery. The bag is Great!
I liked the bag, soft, did not pray during transportation, there was a small smell, I did not communicate with the store
Thank you, soft pleasant to the touch handbag, small, voluminous, very cute, packed well with an air bag inside))
очень красивая, маленькая сумочка.
В Вологодскую область доставка 2 недели, с отслеживанием
Все как в описании,быстрая доставка,за свои деньги отличное качество,все швы ровные,молнии работают отлично,рекомендую товар и продавца
Nice handbag! Delivery prompt.
Very cool handbag. To the touch is soft, three compartments, locks work well. Very satisfied with the purchase. I did not communicate with the store.
Handbag really liked. Came quickly-a week after placing an order.
A wonderful bag, everything that needs to be placed.
The bag externally without comments inside the lining sticks out a little thread, not critical. Delivery about 20 days, very tupit post of Russia. The store put a small rubber band. The handle is thin, I ordered a fabric thicker to it. And so the bag is good, small. I did not communicate with the seller.
Все супер, якість хороша задоволена!! Єдине дуже довго продавець відправляв замовлення! разом з доставкою йшло трохи більше місяця!!!
Everything is fine, thanks)