We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
11 days to receipt
The photo looked more expensive
The size of the mind pendant is a little small except that.
It's good, beautiful
Duge noutdoor and GarnoWell, I'm doing it to my uncle. Get yakshcho CE is not a sreblo the same Duge Garna outdoor loss
It's just like the one in the description, very beautiful, The heart if very small
Beautiful but very small
Haven’t worn yet, but very dainty & cute in package.
It's beautiful, I loved it, I'm very happy, if you doubt I recommend the store
Women's chain, thin heart, everything is whole, arrived on time, everyone is happy
All the best like again. MFG
Gorgeous necklace board
Just as described, really cute necklace!
It is so so so tiny but so delicate and cute. Not sure if strong enough but with care will last
Nice to meet you! Authentic silver, super fast shipping, very professional, packaging in plastic box, all perfect for it not to be damaged. 100% recommended.
Exactly the same as in the photo, very satisfied, it came in time, as planned, thank you
Very beautiful chain and pendant, glitters very, shimmers, stands a test, in appearance as in jewelry, I will order here and other jewelry made of silver
cute and dainty - really fluid chain