We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I bought a second one. Very convenient for both large and medium dogs.
Beautiful once my car Jeep and the rank of Laura and her raw sweet
For a NISSAN QASHQAI is perfect! Very useful back pockets to keep the strap or a folding bowl and let the air pass.
Received in less than a week she luck!!
Perfect. Thank you.
The express mail transport agency had 3 day s in undelivered package although they sent me a mail as delivered on the 16th when they actually gave it to me on the 18th
Received 2.5j after ordering!
Perfect, cover the side-to-side seat
It was for gift, I couldn't get to see it. Faster shipping than expected
Everything is fine and fast, I advise you very much, in the fret of vestu came a small size, I drive a large Labrador
Approached perfectly on the car, good material, convenient to use.
PETRAVEL Official Store got the product to me in 2 days, USA to USA. I was amazed. We like the product very much, we as in my wife and I and our dog. The product fits my Crosstrek well and the zipper and strapping features are convenient. The carrier looks well constructed so I expect it to hold up well.
Product came with a very strong smell of new polyester out from factory. Airing it out overnight didn't remove the smell, installed it in the car and drove with windows didn't to remove the smell faster. The horizontal holes provided for the seatbelt plastic receptacle are a bit awkward since the receptacles are situated vertically. The 3rd issue is there's no way to access the back middle seatbelt once the cover of in place. So only safe to seat only 2 people at the back. Aside from these quirks, the item works great. Big plus is my order arrived much earlier than the given delivery date.
I haven't checked yet. So lies in the package in the CAR T
Flawless. Not holding the. recommend
As long as I like everything. The car fit perfectly (VW. Passat B6)! Sewn neatly. There is a small smell, but I think it will quickly fade. Pleased with the delivery-it came to Bryansk for a week, the courier brought home)) I did not communicate with the store. As will be in operation-let's see. I'll add the photo later.
That's a great cover. Quickly installed, quickly removed. The dog is comfortable, and the seat is clean. Shipping fast.
I recommend 100 for 100. At no point was I able to track the order and I contacted the store and he was informing me at all times. If I need more, I'll ask him again.
Excellent autohammock, convenient, description matches.
Super fast delivery. Exactly the same as the store's description
Delivery is fast, about a week. This hammock is worth its 1300r. Of course not the most convenient, not the most versatile. Better models, worth of course more
Everything is fine. Delivery from Russia to Postamat of the day for 4. Corresponds to the description.
Just like in the description, I opened up to see, but in the car has not yet laid out. Then I will attach the photo
All as in the description.
Good qulity. Convenient. Thank you very much!!! Seller recommend!!!