We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just got to Me. Seems good. Comes with a gift swalker
All perfect thanks for the gift
Backpack as described. A lot of pockets. Sharpening works. Thanks to the store for the gift. The color is brighter than the photo. Not poisonous. Late summer greens. I recommend it.
Just a great backpack. practical. 5 +++
Perfect. Large and well subdivided. Great product.
Backpack, women reviews dark, NW photos
Normal backpack, I will not say that I'm just delighted, but it will go. Too small for me, and the straps are easy to drive, do not hold well in the chosen position. Sew Well, nowhere does the thread stick out. it came in 2,5 weeks.
Thank you very much good backpack and small gift hair elastic. fast delivery. Recommend
Backpack is exquisite! Inside znalazłam torebeczkę zapachową so backpack pachnir truskawkami. Capacitor, great made-consistent with the description. Nice, neat-I am zachwycona! Recommend!!!
Everything is great, the ony dowside is that the back pocket is quite small, can't fit a hand in it, or a phone.
The backpack came on time. Well packed, in three bags. Lines are all even, Lightning workers. As a gift they put an elastic band for hair.
Super. Thank you.
The backpack is excellent, I liked it and thanks for the gift.
Súper Bonita me encantaaaaaaaaaa
Buen material, recomendado 100%
Backpack liked, color matches, many pockets, only sorry inside one and very small, with the store did not communicate, the goods were sent quickly
Super pretty. It meets the specifications indicated. It fits a lot and I love it. It's made of tough material. It arrived in perfect condition, well packaged, clean and with a gift discount coupon.
Delivery to Moscow in 10 days, packed well, looks like a backpack in the photo, there is no special smell, the size is just for the girl, not big and not small,,, since I did not buy myself.