We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The backpack is normal, but be ready to change it in a year. I didn't wear bricks, but I broke. I bought another dog from them on the same day fell out and got lost
Item properly packed. Plenty of storage is available. Only reproaches: -No side outside pockets -Closures accessible from the top and not from the back as a real anti-theft bag. However, a digital padlock is present (but only for the large pocket). Otherwise, very good bag very practical for travel with the tongue provided for this purpose
Excellent backpack, laptop size 15,6 climbed even with dashing.
Good product. As advertised and offered a focus USB. Am satisfied despite took delivery very.
Excellent backpack. It wasn't how I thought it but I liked it very much and it's very practical greetings
Backpack super. The child is very pleased. Thanks to the store.
The backpack was long, about two months from 11.11.19 to 9.01.20. For about a month lay at Chinese customs. The store answered the questions, so calmly waited for his goods. The backpack has a small smell of plastic, but this is natural, as there are inserts to protect the electronics between the compartments, as well as from the inside and outside. Water-repellent lining inside the backpack will protect the technique from unwanted moisture from outside. There is a USB Hab, but it seemed to me not working, the phone did not charge, although it saw the connection, for a fraction of seconds. As a gift the seller put USB flashlight, can work from power bank, pleased. In general, the backpack was satisfied. I recommend the seller.
The product came quickly, the backpack is cool, there are two large compartments and one small, very roomy, well, we will check the strength with time. Thank you very much to the store for the gift, very nice. I recommend. Order from him and you will be happy.
Very good oferecerão me a thank you, the backpack and strong and good, thank you
There was a backpack a little less than a month. The product is satisfied, the joints are well stitched, the material is good (although similar to a handbag), the logo of course on the Russian is not read very but come on))), a nice gift in the form of a usb lamp, but there are small notes, the headphone jack is not very convenient to cut. I advise everyone the goods from this store.
Very good backpack! Many departments, roomy!