We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Didn’t expect it to be heavy and a bit big but I like it
Bought very inexpensive (with big discounts). Delivered quickly from Russia.
Thick fabric. Folding is uneven. The key is not ergonomic. If you value the key, it turns off immediately.
Well built product. My resalva is only about the fitting to keep the umbrella closed. For an elderly person or a woman generates an additional effort when collecting the umbrellas. And an umbrella should generate the least effort possible.
Excellent umbrella, fast delivery in the Russian warehouse
Like the umbrella very much, big, beautiful green, looks very reliable, the machine works well. Brought the sack in less than a week!
Great umbrella, a couple of seasons of use. The fabric is dense-does not let the light of even a powerful flashlight, the design is reliable, the umbrella is durable and comfortable.
I order a good umbrella for the second time
Very good umbrella good material nice
Great Umbrella, strong!
I like the umbrella. the delivery is fast.
I like the umbrella, thick material, wood-like handle, the strap is stretched (surprised by this), delivery of the deck
Garna parasolka, I do not take the brand next to it. More without driving. Let me not cheat, it's a tight chokhol here. In everything is good.
Tested the umbrella in very strong winds. The spokes are pretty strong. Several times the Dome of the umbrella turned out. But if, at the same time, the umbrella was directed against the wind flow, the dome immediately turned back. In strong winds, the central part is slightly playing in the handle, but not much. I recommend the umbrella because of the strong design of the spokes and dome