We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The mat is great! more than one cooking in the oven is not complete without it! washed in 3 seconds. does not burn! 100
Great mat! I used to write Brown, and this black one. Thank you, I recommend it!)
I took it for the first time and was very surprised by such material. Performs the function of a frying pan, to the touch like a grooved oilcloth, you can fry right over an open fire. Goods fire!!! Will order for the oven for use as non-stick for pies.
It came quickly if it works I don't know-I haven't used it yet.
still skitical to use as there is fiber at the side
Really non-stick. I use in the oven. It washes well. I'll order more.
Cost 100 p. I think it's expensive. In Eldorado, with bonuses, the same, could be taken for 50. At the last sale, exactly the same, cost 46 rubles. As it is. Packed well, no cracks.
10 days to Moscow. packed well in bubble bag. The mats are rolled into rolls and not damaged. Thank you. I recommend to purchase. Not yet cooked
Received a non-stick mat. Well packed. Nothing is broken. The mat is very good. I buy it for the second time. Thank you very much store and Joom
She won two non-stick kilim from the store. Rozmir 40 cm by 32.6 cm, burning up a tube and inserting a package into a university. I'm not wearing it, to finish the tsupky, when you can see the interweaving of threads in the fabric. One buv of a hidden egg, which has been driven by accumulations of both stories. The Qim did not chop the goods, the timkashao did not wear an oven, but in a round (Taco type), after all, I took a yak for dry (without fat) grease of Ribi and gas on the pan pyrogiv. They recommended themselves.
I am satisfied with the purchase. The delivery of a fortune, to come to Ukraine, to look at me in Ukraine, the Yaku rose. I don't get any smell. PID hour vicoristanna all ca. The word parchment. Rozmir priishov that she was wagging. Pisla vikoristannya dumpi I Sud and all
Dude matched. Tse they themselves need to be required for vipikannya from the spiritual. It is easy to make knowledge of the Nastya, otherwise I just prepare a bun and once I have taken it. The most important thing is to sell Product and store recommend.
Is already with me! I have not tried it, but it complies with the promised measures. Thank you
Fully as described, took it as a burner mat and as a wind shield
Great, thick mat. Much thicker than round. The store rolls, without critical Fings.
Came there here. A wonderful miracle. I solder on it, my wife bakes. Who knows where else will come in handy.
Arrived in the delivery time, 14 days, whole. Seller recommend! The size corresponds. Used such a rug before, very happy!
I liked it was what I bought and arrived cool god bless
Very good product. Cut to size and inserted into the oven. Useful for quick and constant cleaning
Delivery by Consolidated parcel to Moscow 21 days. Thought silicone-an no. The surface is slightly ribbed. To the touch-hard, but rotting. Perfect for my stove pallet.
package and contents are ok, normal shipping time to Cyprus about 4 weeks, product is as described.
I asked to be wrapped in tubes so that they are round and they arrived bent...