We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good watch, all hands work, very beautiful, very well protected, is heavy and very social. Recommend.
Very good top I recommend the store Thank you personal'm very satisfied. Show
Connejo Accessories-This watch is beautiful D +. Best Nibosi acquisition that did. THE store is very good people, sent fast and attentive. Continue vendendor, that will always buy.
That's the second time I 've bought here, I really recommend it. The store is very attentive and kind, comes really fast, I asked for it on December 22 and January 27 already came to my house, in addition the seller sent a gift watch. And I buy it to give away, they look good, when I deliver it, I'll put photo of the watch on your wrist.
Great design, nice watch. This is my second watch from the store. Unfortunately my third order was cancelled by seller without any explanation nor refund . Strange behavior. I liked the brand a lot but I lost my trust now.
As always the products are exceptional! Follow my Instagram: @ alphastore_pk
Arrived well packaged. These watches NIBOSI are wonderful. Recommend the store and the winner. Buy other times.
Beautiful watches and all functional arrived very quickly, great store.
Watch very beautiful. It Took a while to get but Brasil is anyway. Buying back soon
Watch very beautiful the store sent the same day purchase arrived in 24 days calendar only the box Q came mixed (office) in general like.