We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great product! My wife picked it out and absolutely loves it! Super fashionable!
I'm more than I thought it would look like a picture, but I'm careful with the needle and I like the design.
My daughter, the bag has come! Yaksla, Garna, vmistka, Bagato pickpockets, Taka yak in the photo, without a smelling smell. And a daughter for a gift keychain!
Perfect... Super leather substitute there is no critical smell. Thank you .. the store.
The front closure is broken, it's a pity, I would advise you to check the goods better before shipping
Do not recommend הריץ runner screwed brand
The bag is very elegant but is not really large
A great backpack with a bunch of compartments. Took her daughter a teenager for walks with her friends. Water bottle, phone and wallet with keys will fit perfectly
My charm is the same as in the photo
I loved the bag corresponds to the description
I went for a very long time, but exactly as I wanted, thank you!
Thank you so much!
As in the pictures small super Bag
absolutely love this crossbody. will definitely order again soon.
Just Perfect! Thank you so much store ❤️❤️❤️
this bag is beautiful so many compartments I love this bag and came so guick
nice bag but abit small for me
Great backpack, good workmanship. I am glad.
Just super, I'm delighted
Yes I loved it very much
Bag-backpack just super and inside a small gift the form of a keychain Miki mouse. And the bag came before time. Thank you very much I am very pleased with everything.✌& Middot;
Packed very well and received this little Hello Kitty charm for hanging. Arrived obe week earlier than expected. Nice size for me to use instead carrying a large size backpack around. Hidden zip pocket in the back too. Great for gifts.
small and comfortable for travel.