We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All is well!
Very satisfied, light and comfortable, very easy to walk, no need to wear socks, fast delivery, satisfied, thank you store!
I read reviews and ordered instead of my 36 size 37, a bit too big, so take in size. sneakers are very cool!
True to size, good looking, very comfortable. Inexpensive and worth buying.
Lightweight, breathable and comfortable, the price is also very affordable, very good store
All right. All right. They're very comfortable.
Very nice basketball, comfortable, I recommend, thank you to the store
They're fine, but you have to wear socks, which shows as "sock" is a trim. Very strong smell.
All right thanks
Was to present and not vei in box
Just like the description, a little big, I hope with a template I look good, I love the sneaker. It's very aesthetic. Order the usual size better. I have a 36 and I asked for a 37 by looking at the comments and it's a little big.
Too small, not true to size and I want to return this item.
The delivery speed is very fast, the store's service is enthusiastic, it is very comfortable to wear, it does not get tired of walking, it looks good, and I am very satisfied!
There is a smell, in general everything is OK
Perfect and very, very comfortable :)
Very fast delivery
I love them! A tiny bit bigger than my usual fit, but a pair of sheepskin liners to will sort that out. Very smart. Will post a photo later. Very fast shipping to NZ! Thank you store!
Was Right foot, just found difficult to wedge half does not stretch. Better get a number more to Brazil.