We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
l like it is good
I bought my granddaughter's coat, she likes it.
Very nice I asked for an L and I stayed small but I liked that I ordered another one with size XL and the other one for my sister for Christmas
Very good product all comply with description recommend
The jacket for its price is excellent. Eurowinter. For Moscow weather it is. The color is not as bright as in the photo. Size XL at 44-46 is excellent. Delivery to the Moscow region a little more than a month.
It’s not for winter but very accurate and nice jacket
She took a jacket for sports and walks with a dog. On the hips 116 cm and chest 110 took XXL. I have a height of 159 cm, the village is perfect. Very light and seemed warm. An hour with a dog (just standing on the site) at-5-hurray, did not freeze. I haven't checked it yet. There is no smell, feathers do not climb, it was packed well, the lock is large, it works well. Delivery was to Moscow about 4 weeks
Thank you all.
The jacket is the same as in the picture. Super. Size in size. At 48 ordered XXL and did not lose. The village is perfect. Insulated. I'm delighted!
nice jacket, hot enough for winter
Thank you very much. very much.
Doručené podľa objednávky. My veľkosť them S, for mňa them Trochu širšia, but s hrubým svetrík v pohode
According to description if you will N Aimez pas contré prendre la taille au dessus car avec un gros pull A peu serré
I liked the jacket, carefully ironed the iron, the view is very decent. The size approached, my RR 48.
extremely well built