We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
To Vladivostok reached a month, on height 177 took the size of L, the ideal length, the sleeve is also not short. Soft, fluffy-looks great, ordered another fur belt from the same store. Recommend
The fur coat is pretty, the size is m-44-46. it's bad that there is no belt.
The fur coat is super, but not pure white but rather milky, the parcel came in 2 weeks, everything is fine
Excellent fur coat for the European winter! Pink color in life is not so kernelThe fur coat came very quickly
Delight. Like natural. Very soft silky straight fur coat! Lining is simple
The fur coat is cool, but I do not close my throat with a scarf
The size of 44 is slightly large. Pleasant to the touch, does not smell. Delivery on time.
Height 162, wear 46-48, the size of a good oversize, it was possible and L order. Pure white, I hope I will not regret it later))
Beautiful fur coat, as in the description
Fur coat fire! I thought it would be Krink, but no. This is what my dydsaydov soul needs.
My parameters: 176...105-83-100, chose the largest, I wanted straight oversize, but it turned out just fine)) the length as I expected, to my height in general, the fur coat is super! With boots on the tractor in general fire!!))) infuriates when they write for how much the parcel came and how packedI live in Siberia, who is interested in Irkutsk go standard for a month, it happens faster... I recommend a fur coat!
I really liked the fur coat. Size XXL is ideal for 54 Russian size.
Wonderful soft chic polished. Perfect
The fur coat is cool, my wife liked it! We will order and another only Black