We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The headphones are top, very loud sound that doubt someone wants to touch the maximum volume, offer better comfort and safety. The store is very communicative and attentive, congratulations. The product was shipped in just a few hours shock absorber the purchase and received in 33 days. Recommend 100% shop.
The phone and good like
Arrived super fast, works perfectly, recommend.
Quick shipping, nicely packed. Connected with phone without any faults. Sound is good. recommend store
Arrived super well packed in 17 days calendar. Took the post office near no fee. Already tested and is great, came almost loaded. Am super satisfied. Great Sound. Bought two, one with the black box and other red. Show… just not know yet how time about the battery. Cuz arrived today and already posted.
Thank you. I like it very much. And it works very well.
Packed very well. As in the description everything corresponds. There was a delay in delivery, but not problematic. Sound good. I recommend the producer. 5 +. Came charged for 91%.
Just like it is in the picture.
very fast delivery, the sound is good for the battery, I will test it
fast punctual delivery, thank you
sound is great thanks
Product arrived fast and is very good.
Headset top, sitting good on the ear וממש comfortable. Sound reasonable missing bit bass.
The headphones are very good! Treble, middle and bass well distributed. Can buy without fear!
I asked Tijuana B. C. Mexico, and I arrive 10 days earlier than expected, perfect packaging, sound very well, lack to evaluate battery life.
Love the purchase. Small and compact. Goos for small ears.
Very useful, do not fall off your ear, you would only need lower to sound excellent
In less than 30 days the left stopped working, not carries no way, I contacted the store, sent several videos showing the problem and only received back were explanations how connect the headphones… Did all procedures but not work for obvious reasons, carries the left, and even I sending videos and reporting the incident was not met.
The product is like the photo, excellent product. Arrived ahead of time, approved can purchase, the audio excellent, excellent communication.
Very fast shipping, the earphones working great with no problems. worth the money.
Very good phone and very beautiful Already tested and works perfectly, noise reduction is great Great earphone to praticcar exercises
Very good. Connects well in Xiaomi
Headphones for me super!!! Many thanks to!!! Fast shipping and delivery. Earphones sit comfortably, looks cool, joined the clear, distance in the area meters 35-40 take clearly, in house to cover the entire area and the missing, sound super, caller hears well… About the charge can add.
Product arrived quickly airgun good workmanship, good sound, to see for autonomy, but this is not brand xaomi .... Satisfied for now.