We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The hat is super. Order, you will not regret. Packed well, did not crumple at all. Thanks to the store. Fast shipping
Excellent hat))) Autumn is well packed, thank you very much))) came in 3 weeks
Delivery is fast, the hat came in vacuum packing, corresponds to the description. The product is very satisfied))
The sloop came simply, all as in the photo, thank you very much to the store.
Long shipping, but the hat is super! Ukpakovana very well. Of course, after the packing, it was a little wrinkled, but a little blow-dryer and everything was leveled. I highly recommend!
Cool hat, beautiful and stylish. Came in an air bag. Nothing was damaged, only the fields bent. But this is a matter, easily fixed with an iron :) I advise
Excellent hat, stylish! I am very happy with the purchase, i advise everyone! The only thing, because of the package a little wrinkled edges, but it is easily fixable!
Very happy with the product, very well done. It corresponds to the description.
Great and easy to remove creases!
Excellent hat, delivered in a inflated package. I ordered 11.11, took in Kiev on the NP 29.11.
Perfect!!! Satisfied very!
A pretty hat, the fields are soft, maybe they will sway. Packed in a bag of air, so not particularly wrinkled. Came 15 days before Moscow
The hat is cool. Very fast delivery to khabarovsk 04.09-18.09.
Perfect! Exactly like the ad!
Very worthy purchase for this money, perfectly packed, air bag, brim hats steamed with a steamer and everything is fine, the store umnichka, came quickly enough, definitely recommend to buy.
Fast delivery. well packed, perfect condition. The hat was ironed itself, without iron. Thank you store!!!!
Excellent hat, met expectations for all 100!!! Better than in the photo!!! Excellent packed, quickly came. The only thing-on my head volume is tight.