We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything works fine
The box is a little crumpled, everything works well.
Протестировала часы пока без приложения на смартфоне , вроде все работает . Все заявленные функции рабочие . Но как будут себя вести в процессе эксплуатации , время покажет .
Came to Chelyabinsk for 2 weeks, corresponds to the description. The outer packing and the box were broken through something, the goods did not suffer. The watch came charged at 80%. With full 24-hour use, discharged by 10% a day. Functional satisfied, convenient to use. Recommend.
that's a second watch I bought from this store. first one didn't get to me courtesy of my postman who delivered it to completely different address. or so they claim. second came and I'm really happy with it. it works fine so far. Im using it couple days now and it keeps me motivated to exercise every day and to go for a walk just so I can reach my day step count. or check how many calories I burn through the day.I am not some gym freak by the way or other workout maniac.also I'm not overweight. just plain person who decide its time to do something about myself and keep in shape.and also to monitor my health. it's handy I think to everybody who got some heart problems or blood pressure issue since it's store all info in app and you can check those info any time or even show your doctor if needed. happy with my purchase.
I'm glad very fast delivery. I bought for my son. He likes it. Perfect condition.
The watch received 2 weeks after placing an order. The app installed easily. Everything works. Pressure to measure do not recommend-a complete caress. The dials in the application sucks. For my purposes will come down.
Came earlier than the term, very grateful that we had time to see my husband
Excellent Product very easy install app.
The shipping was fast and the product was as described.
Excellent and very fast
I loved the product of good functions
perfect as described. watch is very good. recommend saller.
Very good product. Really not enter water. Silicone bracelet. Very cheap: recommend to everyone.
Fast shipping, and proper handling after wrong supplied strap