We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything works, it remains to figure out how. Downloaded app, pairing with the phone without problems.
Impeccable according to the description received quickly.
Receive my order. The transportation speed is very fast, and the packaging is very good. I haven't set it yet, and I can't wait to use it. Thank you store.
Order received. The watch is great, light and works well. Synchronization with the application made, remains to be tested in real conditions for sports. Go ahead without hesitation very good value for money and super light.
works very very well, I recommend.
works very well thanks to the store
The watch was in perfect condition and well packaged. It was a birthday gift so no inclusion or inspection. I will update my review once I start using it.
The wristband fits perfectly. the app works all exactly. it connects to the phone.
Conforms to the description of the current simple to use, everything works, I am happy with my purchase
the watch is very fluid and very responsive. i think it's the best value watch.
Very nice watch, it is even nicer as in the picture. Delivery sensationally fast, I was surprised, because the first time the delivery was in such a short time from the order. I am very satisfied.
Very good, arrived quickly, and packaging is intact. All of these items serve as product descriptions and better evidence
Equal to the product description. Very nice and works perfectly. I recommend 100% to the 5 stars
Gift for my wife, she likes it very much. Color just like the photo that come out.
Is the first buy this brand and this store, yet am evaluating product and the store, if really are good as in first look, sending was fast and well packed. For first purchase in the shop I recommend. Hope that is what I am thinking. Thank you
Sends fast, the watch is in accordance with the description, the manual is in English. we just have to scan the QR code that is on the manual. The watch does its job perfectly I am very happy.