We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The connection is fast and the sound is good, I recommend buying
I'll try it out.
Came earlier than expected, which is very nice. I haven't tried it yet. As I try-I'll add a review.
The lungs are very, the sound is clean, loud but few bass.
Headphones a little not neat, but the battery is kept very, very long))))
Product as described, recommended store
It's fine. To the store of prosperity and success.
Ears are just fire! Recommend shop! Thank you very much store!
Logistics fast, packing without this pat, wear convenient, sound very crisp, terrific
Logistics Transportation, fast and convenient to carry the movement to to save space
The order came quickly the headphones fully correspond to the description. I'm testing the second day, there are no complaints yet. They cost their money.
Well received Thank you very much
Delivery slightly delayed, but the headphones came in excellent condition and excellent sound Thanks
Comfortabl feels very good
Very good headphones! Recommend!
I'm satisfied Good noice cancellation and also the volume is good
Thank you very much! Super!
I want to highlight the speed. They arrived in just a week. Thanks
Came very fast than expected
Headphones are OK, but it is not brand Xiaomi.
Product arrived well packed