We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I got my hat before the delivery date. The shipment came very quickly
Great hat! Super! What you need for the summer!
Excellent Product very beautiful and arrived fast
Color is real cream. Unfortunately came to dented. By ironing got more beautiful again. Is really a cream color. And falls well Kwa mate
Despite the choice of white color-came beige. The edges are crumpled, and in itself some kind of ridiculous. Looks like a farmer) in my opinion-a discrepancy with the description.
Good reception and it is sharp as on the foto and they have protected well so that the hat always has its good shape
5 star item and service really happy can highly recommend
Hats well secured, not crumpled to Poland. I recommend it!
Ultra well packed!! They are beautiful and did not arrive deformed! And I'm really picky! I will surely recommend!
The order arrived quickly, the packaging is good, the hat is not crumpled. There are no foreign odors. Satisfied with the order.
Has the very wide wing and the Cup too. But it's pretty.
Nice hat, there is a ribbon to regulate the ob'em. The color is good. Arrived not crumpled, well packed. Really, I was impatient, and I immediately began to tighten the ribbon on the street, turned my hat, respectively. Then I found that the Brown whip strap ((it is not attached by anything, so be careful. I will think about how to improve, otherwise it looks like a bald.
very nice head and it is indeed big enough (60cm) to fit and also very nice material.
Carefully crafted perfectly secured for transportation Reliable store I recommend and thank you
Great product. Packaging is above all praise, it came in an inflated bag so as not to be crumpled. The store is clever.
Looks better in pictures. Though it is exactly how the picture looks… how can I explain this… the brim isn’t very stiff. It’s floppy, so you… it’s hard to hold a shape. And the material is very apparently plastic but it looks nice, great for the price. I think it would fit a girl better than a guy. Speedy shipping!
As they announce, the size a bit large but I asked for it like that
Thankyou. Came well packaged. Hopefully the sides straighten out
Too bad you the correct size choose can. In my case #57. 58 too large and 56 to retail
GOOD ITEM, GREAT SERVICE - THANK YOU, MY FRIENDS, WITH 5 STARS FOR A MOST PERFECT JOB!
All the best very fast delivery
Served perfectly, I liked
Same as the photo and the size received is correct. The only thing that the wing comes a little deformed by the way of the shipment that does not protect it. I'll see how I can shape it. Quick arrival. Good store. Thank you. Thank you.
Love love this hat! Super cute and came well packaged!