We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Обувь прибыла в нужное время, они очень хорошего качества
спасибо, мне очень понравилось,как раз мой размер.
Thank you, I really liked it, just my size.
Благодарю за вовремя полученный заказ,супругу понравилось,сказал будет носить с удоволствием.
Thank you for the time received the order, the wife liked it, said it will be worn with pleasure.
Thank you arrived in a short time excellent commodity
Заказ получил. Спасибо! Внешне выглядят сделанными добротно и аккуратно. Как будут носиться, - покажет время
Order received. Thank you! Externally look made soundly and neatly. As will be worn-will show time
Color same as the picture. Size 260 (W) passed within the foot for 250. Leather with real wear fit the 255 or so feel with Jim. Very good
Туфли классные! Лёгкие и мягкие! Но!!! К великому сожалению, мне оказались маловаты (узковатые) !!!! Надо было брать на размер побольше! И боюсь что не "разносятся"!!! Так что, советую брать на размер побольше, особенно если широкая ступня или высокий подъём!!!
Shoes are cool! Light and soft! But!!! To the great regret, I was not enough (narrow) !!!! It was necessary to take on a bigger size! And I'm afraid that they do not "carry"!!! So, I advise you to take a bigger size, especially if a wide foot or a high rise!
туфли очень понравились. Продовцу респект.
Они подходят мне хорошо, хотя мне понравилось соединение с большим каблуком, и они были более мягкими, но с некоторыми шаблонами они будут чувствовать себя лучше
They fit me well even though I liked it with a bigger taco and they were more padded but with a few templates they'll feel better
Посылка пришла быстро. Надежно упаковано, Качество обуви, за эти деньги, хорошее. Спасибо!)