We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super arrival Vine
Really a nice big part of my needs. The delivery was really very fast and corresponds to the image. Thank you very much. I recommend :)
Soft I like it very much
Beautiful bag, suitable for description, color matches. I advise
Very not bad
The backpack is very good, roomy and compact. sold very well packed, put a small gift. the purchase is very satisfied, that's exactly what I wanted. many convenient pockets.
The backpack was received a week earlier than stated. I liked it very much, a little smell, and so everything is wonderful. Special thanks to the store, the bag was packed perfectly. Also a gift from the seller of hair rubber. Thank you very much.
Thank you. everything is super
Went more than a month, came in one parcel with another product, everything corresponds to the description, while very like, the skin is soft without smell))))
Very nice but it has an bad odor
Everything is just super, I'm very happy! Recommend!
I liked the product.
A small, soft, roomy handbag.
Disappointed locked closure of the first day of use.
Bag of soft leather. Two straps: wear as a backpack and as a bag. Put a gift. The order came quickly. Quite a roomy handbag. I recommend to buy.
Expensive-rich. Sewn very well! In Mo delivery in 2 weeks. I recommend the store.
Shipping fast. It's fine. It's neat. Thank you for the gift
Отличная сумка, очень понравилась. качество отличное. Посмотрим как себя проявит в дальнейшем использование.
Cute backpack handbag soft.
The bag is good, roomy. I liked the presence of many pockets
Цвет не хаки. а темнее с фиолетовым оттенком
Очень понравился рюкзачок даже не ожидала. Мягий кожзам. Очень функциональная сумка, рекомендую.
заказ пришел быстро. при распоковке сначала расстроилась, подумала, что прислали не тот товар - розовую сумочку. оказалось, что это чехол на рюкзачок. качество рюкзака отличное. рюкзак маленький. листы формата А4 не войдут. отделений внутри и внешних карманов оооочень много. можно носить еще как сумочку. товаромдовольна
Handbag is very pretty and nicely made, thank you stores