We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Really lovely bag, ideal size for carrying every day items (keys, wallet, phone, water, snacks, small umbrella...), wasn’t sure about the zip at the back of backpack but it’s really easy to access it and safe from theft...
Everything is very cool! I liked the backpack. Seller advise
A beautiful backpack, unusual that opens from behind To the touch is soft, sewn neatly, Seller put apart, thank you
Описание точное. Заказала 23.06, получила в Новосибирске 13.07. Отправили быстро. Жалко, что лямки от рюкзака не отстегиваются, убрать нельзя. Хотя есть дополнительный текстильный ремешок, чтоб на плечо вешать, но лямки при этом будут тоже болтаться. Доступ внутрь только со спины. По бокам 2 кармана на молниях. Внутри большое отделение и небольшие карманы, один на молнии. Но они совсем небольшие, даже паспорт входит с трудом. В общем в плане функциональности фактически одно внутреннее отделение, что не очень удобно лично мне. Материал кожзам, обычный кожзам. Вставки красная и синяя. За эти деньги пойдёт. Магазин рекомендую.
The backpack is simply chic! very satisfied with the purchase! everything is neat stitched, magnificent look!
It came in 11 days. There is no smell, sewn neatly, packed perfectly. As a gift, even a rubber) nice) looks like in the photo, the skin is soft!
Good backpack, many pockets. The castle is in charge with the car, you need to get used to it. Eco-skin is thin, I think for a long time will not last but I hope for a couple of seasons enough I really liked the look, just what I wanted. I hope to serve faith and truth
Шикарный рюкзак! Довольна на 110%. Сделан качественно, выглядит дорого, очень вместительный. Удобная дополнительная ручка для ношения на одном плече. Заказ в Курск пришел за 8 дней!
The goods are good. But delivery, no. The order was issued on 25.03.21 arrived on 08.06.21
Great backpack. There's a little chemical smell. But hanging on the balcony, it goes through. Comfortable, roomy. It looks not quite cheap. Many pockets 2 on the sides, 2 large in front with a zipper. Inside 2 Usual and 1 with a zipper. Come in a month.
It came very well packaged and protected. It's very pretty, spacious inside but not too big on the outside. It smells a little, but leaving it on the air for a few hours sure it'll leave right away. Very happy with the purchase, totally recommended.
Bardzo mi się podoba plecak. Jest duży, pojemny i przyciąga uwagę koleżanek. Jest lekki i ma bardzo ładne kolory. W środku ma podszewkę i kilka kieszonek w tym jedną na zamek. Bardzo polecam
Great backpack. I bought my mother-very satisfied. For 20 days I flew to Rostov. Well packed. The store put a hair band as a gift.
Backpack received, very soft but thought that it would be smaller and it is of normal size, beautiful packed very well, hair elastic as a gift, thanks to the store
Arrived on time more than I expected & very Portable too. I like it....
The bag really liked. There is no place the thread does not stick out. Convenient
All as in the description, the backpack is exactly as in the store's photo. Interesting design, opens from the back. For me, more than that, of course. Delivery fast about two weeks. Packed well, as a gift, an elastic band for hair. I recommend the goods and the seller.
Very nice backpack. Came in a good package. Thank you very much to the store.
Labai Faina kuprinė
заказала 16.02.пришел 19.04.большой красивый и хороший!в подарок резиночка.шел долго,но до лета успел.