We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Are divine though strap U one of shoes is gently shorter, but it don't mind for now I am glad. Recommend this store
It is a high-heeled shoe that attracts high-end
Efficient service and action are worthwhile, very friendly shop
The right size and perfect combination of craftsmanship make me very satisfied
Thanks to high heels estimated four can fully charge;
Everything is OK, small size.
Precise size and perfect high heel height
Delivery time is very fast and red stiletto is very sexy and perfect and colorful match perfectly.
Thank you, the high heels with apricot soles have been received, the colors match very well, and they are gorgeous
Height size is very suitable to package not damaged did.
Excellent line design, excellent product
너무 잘 어울리는 굽 높은 신발, 완벽한 랩핑
Gorgeous, perfect fit, very sexy.
Eye-catching high heels, very good
This is an impeccable high heel, I like and recommend it, very good
Two pairs of red high heels for successfully collected was logistics fast and everything is sexy high heels and so on. Thank you very much.
I was surprised when I received the shoes. I got such a perfect shoe at such a favorable price. It was completely beyond my expectation. The picture was taken perfectly. I will buy it again.
Appropriate height and size, beautiful appearance, comfortable to wear, I am delighted the perfect shoes to buy, thank you, great