We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is as it is as the publication puts it, the photos are as it is and very good attention arrived very quickly
The bad is too good to be true with $30. It’s so cute and I even got some gifts from the store as well. Literally, best purchase ever.
Lovely loved is 100% water approve
Enemies of the backpack! The Bulwark
Nice but à but small
It was delivered to Tyumen for almost a month. Daughter liked it. The store put a hair band and a red thread for the wrist with a nice bonus. Seller recommend!
Pretty, we'll see how long it lasts, it's a little bit smaller than you think, but it's okay.
The bag actually looks better ^ ^
A perfect aesthetic bag for a university student ! I really don't want to use this bag to not get it dirty because it's so pretty but I'll eventually must use it So fsr it's convenient but it would have been better if there was multiple inner comparments opposite the ipad slit. Mind you this is not a book bag , don't get this if you're gonna bring 5 books with other stuff cuz the strap will break.
Looks like the picture, nice material.
Awesome! Like in the photo really very pretty
Thank you! Good backpack. You can find fault with the seams, but for this price 5 points
Backpack received. In excellent condition. Corresponds to the description and photo. Thank you! The store put the hair band as a gift, thank you very much! There was a delay in delivery, so for sending 4 stars. And so, I recommend the seller
Bag exquisite, stood in test and the נרטב inside. It's really fast.
Excellent material and fast shipping
came very fast ! great quilty . big and beautiful
Smaller than I thought it would be!
Operational bag, color compliant.
It's very pretty, no loose seams, the fabric feels a little thin, the backpack is firm and has padded parts, comes with a protective bag and two gifts. The part of the tapes comes only burnt so I'll pass a seam so it won't get undone. I'm satisfied.
Bag really good large cell made of cozy seamless... I really loved
Amazing backpack, but in my opinion, not quite enough storage. There aren’t many pockets to store things that don’t belong in the main space
Bag lovable, look סבבה arrived very fast
Smaller than indicated, but the fabric is really very nice, and the pockets are large and well made.
Just as the picture! a lot of space to put things in. My 13 inch laptop fits perfectly in it. Waterproof so its good during rainy days too