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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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They were perfect, I needed the number 3, very beautiful.
Super parents the num is exact Very comfortable and light.❤️ I will buy them again.
Exelent product I recommend it
Very comfortable exact size
I arrive super fast, they are comfortable but with a small last I recommend asking for one or two sizes more depending on whether your feet are chubby or skinny
Corresponds to the description. I liked them very much
bueno
looks good. feather weight.
Have less platform than expected, the sole is non-rubber plastic
Arrived a week earlier... And I hope you don't notice that they are very plastic ... Feel comfortable and light
Lack the Brazilian demand I bought before
Very beautiful and very sanding are well I recommend them
They are very comfortable, I recommend them
Genial
Order the 38 comes wide, I recommend ordering a number less, I arrive early
They are light and fabric, the material not very good
They are very beautiful if I liked the truth I congratulate the delivery man and the seller because everything very well and in order and date in delivery I still don't try them but I liked them thank you
The Price says it all
I thought of it as a better material but for the price it did chew less
The design is the same as the image, but the material looks like plastic, although a little resistant. Useful for regular but not constant use.
I liked them very nice I loved
Excellent delivery
Arrived well and on time thank you
Simple but comfortable and beautiful
They are very cute and light