We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My son is very happy with his New shoes! and he likes to walk on them and doesnt wear any other shoes... so way thumbs up! thanks!
They design looks simple and nice, it's worth the price I can say.
Nice shoe. 40 foot wide shoe taken from 40 I'm very well in. Fast send
размер меньше заказывал 41 пришло 39-40.пришло быстро . качество нормальное для сменки вообще норм.
Perfect Fit. True to size 45 in the Netherlands. Very comfortable and great for long walks. Fast Shipping, Quick Delivery. Excellent Seller.
Really as in the photo. Croses worthy! Pleasantly surprised. My husband is happy. Size in size. Shipping fast. Seller recommend.
Beautiful shoes but called small size
Satisfied with my purchase. Arrival in 21 days as described by the store. Otherwise I took the size 39 knowing that I'm 38 I have a foot a little strong so I preferred to take a size and more
кроссы нереально крутые
As in the picture, product well
I liked it
The parcel was delivered to Novosibirsk in 18 days. Ordinary inexpensive sneakers, the top of the fabric is very light. Don't stink. I wear 42 European size, stop 26,5 cm, according to the store's table 43. Slightly too big, half a centimeter, but the main thing does not press.
love them,and they well
Delivery fast to Kazakhstan, Kustanai in 20 days. Sneakers are super. You need to take a larger size, and if the wide leg is two sizes larger. I recommend the store and the store.
Very comfortable and pretty my husband loved them. They carve a little fair
I ordered my mother. She is very pleased!
Size in size as written. Ordered 42 It was possible 43
Wow better than I expected, Fit Super and very beautiful colors. Top'll more buy. Shop recommended.
Beautiful shoes. The color is also pretty clear. Size 38 purchased for a boy of 10.