We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent, the size grid is correct!!!
Good baptinochki, beautiful color. EA stop 25 norms. But the floor size would be no worse
The length of the foot does not match the size, longer.
Very beautiful and light
Packed perfectly, the size grid correspond
Shoes are very beautiful!!! I will order in a different color. To the store special thanks for the fast delivery!
Beautyful, light and comfortable
I boght what I saw need to go to the shop to put rubber sole,because is terrible plastic
The size approached, the table is accurate, I do not know how much is enough, I will wear it, it will be clear, I'm afraid, so as not to crack. And so the shoes are good. The store sent quickly, well done, packed perfectly.
Correspond to the photo, very cool!
Even though there was A mistake in the N ° Q i asked for. It's A good product and I 've given it away, because I can't understand myself with the claims page is, PU is NO TIEN ES ASC is or comments and it's all protocol * I advise the product *
Sent other size
Delivery is fast, boots are very good for their price, arrived in the air package and in the pollen wrapped, the size is accurate, I really liked, I recommend.
Very sorry, but bolshevats, it is necessary to take the size in size. very, beautiful, stylish. came well packed. thank you to the store.
Simply beautiful. Came very well packed and perfect. Recommend. Thank you.
Very beautiful, satisfied
Boots are cool! My wife is delighted! Seller recommend!
I'm late. At me the size 34 took 35. Malomeryat, but you can on a high rise. The leg is narrow, so the toe will be good. The smell of glue is small. The store tried to pack well, but somehow the mail still delivers with bruises... In general, I believe that everything is correct. Others liked shoes.
Excellent soft shoes. By size
Very beautiful shoes. Packed in air bag. The dimensional grid corresponds. Delivery Before specified time with full tracking.
Igual a photo
All as in the photo of the store, on the foot of 25 cm is quite possible with a warm toe to wear, not narrow.
Up shoes! Thank you store. Everything matches!!!!