We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful color, soft, light. The size of the foot 24,3 and the high rise approached. Zippers are heavy and very slippery outsole. There is a smell, but it is weathered. Disadvantages are small, so I do not see a reason to reduce the evaluation of the product. Delivery to Mo in 10 days.
Very beautiful. As in the photo from the store. I ordered the second, another color. Everything is very like, I recommend to buy how they behave in sock, then I'll add a review. Thank you
Thank you so much! Quickly delivered. Description matches. On ROS. 38-39 (24,5 cm) ordered 39R. The store answers questions. Not much now, but I think that they will sit on the foot.
The size of the product is as follows: The product received 17 days after the order. the shoes really liked, the color is darker than in the photo, as in the picture.
Chic shoes!!!! Size on the size grid. Came for 3 weeks!!!!! The truth smells small .. But it will quickly fade. And so ,8, the shoes are gorgeous, everything is neatly sewn, soft, comfortable!!!!❤& Middot;
Delivery two weeks. The shoes fully correspond to the store's description. The size chose based on the length of the foot, everything came up. Sewing impeccable!!! Lightning is unfastened only from the inside. Comfortable. The seller always has coupons and discounts, the price comes out more than acceptable. So far, I'm happy with the purchase.
Exactly as in description and size fits perfectly. Arrived before the date provided.
Very quickly received shoes by autumn. Ordered on August 8, received in Almaty on August 28. The store put the goods in an inflatable bag, so that the shoes did not crumble during transportation. I praise the seller for the speed of receiving the goods and for good packaging. About the size. My leg is 24 cm-I ordered 38 Chinese. They sat down as it should. you can safely wear a knitted warm sock in the cold. The leg fell and sang from comfort. A wonderful seller, awesome goods, very satisfied.
Ботиночки красивые,на узкую ногу.Не знаю кожа или заменитель,но мягкие.Размерная сетка соответствует.Берите свой размер.Доставка очень быстрая.
Very comfortable, pretty shoes. Color fantastic. Many thanks
Well, all yak at the reviews. The hotel is located in the heart of the city, in the heart of the city. I'm Nadia, shcho zwiknu.
Я очень довольна ботиночками.Это третья пара.На 25,5 купила 42 размер.Доставка две недели до Краснодара.Упаковка самая лучшая из всех заказов.
Delivery 3 weeks packed perfectly externally very look worthy but the shoes on a narrow leg take on the size more this is not the skin very smell of paint and varnish lacquered good. Touching the inner false is quite comfortable, but my leg with bones and wide I do not really press the store recommend the length of the foot at me 22,5 took 5,5 it was necessary to have 6 to Is no
Beautiful design, to very plastic, this very good price.
Cool boots leg 25 cm took 7.5 (40) sat perfectly each botik in the pollenka well packed everything is cool
Отличные ботиночки,заказывала темно зелёные, за такие деньги ,думала хватит обуть пару раз,как оказалось ,очень ноские. Проходив сезон, остались как новые. Даже заказала разных цветов.Сегодня получила белые. Рекомендую)))
Beautiful and neat shoes. Thank you to the store, I will order more.
Boots are very comfortable. Delivery 3 weeks. At 39 ordered 40. All OK