We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
the bag is very big, a lot of space. I recommended ;)
Super backpack!!! I am very pleased))) talked with the store and very much asked to put a dinosaur backpack, and not a bear))) the seller executed my request) thank you very much!!!!!)))))))))))
всен как на фото, материал хороший, рюкзак вместимость хорошая только вот передний складной уголочек не крепится, надо бы кнопочку пределать
Inside three pockets, without locks, well sewn, light, I recommend the store, thank you.
Excellent backpack, roomy, bought to replace a sports backpack. If you put something heavy, over time it seems to me, you can not stand the handles.
Pleasant material, soft, delivered quickly. True, the keychain looks very cheap, but it's easy to replace
Everything is fine, except for a couple of spots Delivery took 10 days from the moment of purchase
The store did not hurry to send the order, but then he got to Kiev in 12 days, delivery by mist Express. The backpack is sewn neatly, the fabric is cute, the color, more less, corresponds to the photo on the product page. There are three compartments with a zipper-the main and two side pockets. In the main compartment there are more pockets
Description fully corresponds, to Ukraine got in 15 days, fabric cool backpack light all stitched well
Классный. Но..... Не уверена, что выдержит дождик.... Посмотрим. Пока качество радует, но можно найти такой за 800р....я даже расстроилась, что есть на алике дешевле, а я заказала за 1100р
Cool backpack, cute small, but the volume is quite large, there is a side pocket for all sorts of pieces. Conveniently arrived in the area of two weeks
Good one. The back is tight. The color is a nice Bear and is really cute
Before UFA came for 7 days, for a walk with children just right. The back is soft, the locks are good, quite large. Seller Thank you
The backpack is good. Cool pockets on the sides, like secret. Not a very neat Lebe better than it was not.
Delivery within a month. Fully meets expectations. It's a summer backpack bag. I haven't used it yet. Pleasant color, not straight white. Everything is sewn in perch, but you should not wear something heavy. Inside there is not a large division and two pockets. There are also two pockets with a zipper outside. To the touch is very nice material. Keychain in the form of bears in the kit.
Delivery mega-fast, also NP, which is very convenient. Backpack exactly like in the picture, looks great. Really, does not look cheap. Very roomy. Inside the pockets and two pockets on the locks outside. The keychain is very very. Thanks to the store, he did his work for 10 of 5)))
The goods are excellent, came quickly. Inside there are 3 pockets. With наружи 2 pockets, polished on top with water, not wet. Webbing durable
Literally in a week, I'm shocked! Backpack fabric very well sewn, nowhere sticks out, in a large pocket and two small, on the sides two pockets, myself roomy, I'm happy!)
This is love at first sight)) a beautiful backpack! I liked that it was not as white as in the picture, slightly more beige. Pretty big. Bear in the kit))
Colors as in the picture., came quickly. roomy inside.