Worldwide Shipping

New Autumn Winter Hooded Jacket Women Coat Cotton-padded Female Warm Casual jacket

17 reviews
100% of buyers enjoyed this product!
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25 days
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Decoration:
Pockets
Sleeve Length(cm):
Full
Model Number:
Winter Jacket Hooded
Closure Type:
zipper
Pattern Type:
Solid
Thickness:
Thick (Winter)
Filling:
Sustans
Hooded:
Yes
Type:
Wide-waisted
Material:
Space Cotton
Material:
Polyester
Material:
COTTON
Style:
Casual
Weight:
0.9kg
Clothing Length:
Short
Brand Name:
YAGENZ
Decoration:
Zippers
Fabric Type:
Broadcloth
Gender:
Women
size:
S-XL

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Vovionline (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.vovionline.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

17 reviews
100% of buyers enjoyed this product!
5 stars
(15)
4 stars
(2)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
P***v
verifed buyer
29 Dec 2019

Good !

M***n
verifed buyer
27 Dec 2019

Jacket compatible with description, fast delivery, recommended.

M***n
verifed buyer
26 Dec 2019

Same as photography, very nice and warm.

M***z
verifed buyer
25 Dec 2019

Total crush on this coat. I go everywhere with him. Open a lot and it's super comfortable. I live in Belgium and there are days I go out with short sleeves underneath and it still opens me enough. It's perfect.

A***a
verifed buyer
24 Dec 2019

The jacket is not bad. Flew with the size, but it's my fault, everything worried that a little boy

Customer
verifed buyer
24 Dec 2019

Thank you! The jacket is cool!

T***n
verifed buyer
23 Dec 2019

I like a coat exactly the way I want it. Teşekkürler

Customer
verifed buyer
21 Dec 2019

So good! And cozy!! Size M and it was perfect for layering underneath

V***o
verifed buyer
15 Dec 2019

I love this jacket!! I took the red color and it's too pretty! The jacket gives warm as it should and resists the rain! Only problem, it took a little time to arrive: 1 month

E***a
verifed buyer
12 Dec 2019

The jacket is definitely worth its money. Tightly packed, neatly sewn. My height is 170, the parameters are 90/70/100. To the Moscow region exactly a month from the moment of order.

K***a
verifed buyer
11 Dec 2019

Came quickly enough. I liked the jacket. At 42 Russian ordered M, it was possible and s, as the store advised, because super wide, but in principle the style allows, so not critical. Reviews, where on the 42nd advise L and more, do not believe, it will be oooooochen wide. It is Demi-season (I live in central Russia), but now such December that it will be comfortable, but to frosts. Short, M on growth is not higher than 163, otherwise the navel will be. The back is slightly longer than the front. In general, I recommend very much)) in stores 2 times more expensive.

A***a
verifed buyer
10 Dec 2019

The size approached. but on the jacket the stain, although The package was whole.

A***a
verifed buyer
9 Dec 2019

Super oversized jacket

N***
verifed buyer
8 Dec 2019

Normic

T***t
verifed buyer
7 Dec 2019

The jacket really liked, and the color is beautiful. Voluminous and warm in appearance. Pockets are not very neatly made but in general everything is cool)

R***t
verifed buyer
2 Dec 2019

Jacket is lovely! my mother is delighted)) her money is worth it! The track is fully tracked, the parcel came in the specified time.

A***n
verifed buyer
1 Dec 2019

Thank you, all as in the description, the jacket is satisfied, not the firm but also not bad for such money. Always take two sizes larger.

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