We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's okay, but the magnet is weak.
Well arrived Thank you.
A beautiful product one bought for myself as a gift in the other three. I recommend it handy.
Perche foes-wow! Duge Yakisny virib, viglyadak is decent. Vidminne, maize premialne pakuvannya. Everything is planned to be used by you, to get everything up. I will add to the vibrane, to the Maybutn, Taku and give it not so much.
A little thin skin, good workmanship,
As in the photo there is nothing to add, everything is great
Good product well received ^ ^ &
The bag is cool, no questions asked. If anyone likes photos and videos, then the portable camera Canon G1 X Mark III and the action camera Sony + 0.5 bottle of water stand in a row .. Super!!!
I looks pretty good.
Everything is fine, selling money.
The materials from which the bag is made are good. But almost immediately one of the magnets inside the bag fell off and now the wind constantly raises the top cape. Is also not a very good retainer for the length of the strap, the belt is constantly lengthened, you have to constantly tighten it.
Arrives in excellent condition and is very nice
Great bag, as the store described!
Until it's good!
Pre-decent viglyadak, vmistima.
Conform to the description
I really like the bags of this company, I have 3 of them in different sizes and a friend also ordered. I took a star off only because the air bag inside the bag exploded, causing the bag to get crushed during shipping...really sucks, the previous bags arrived just fine. (The air bag is designed to maintain the shape of the bag during shipping)
Very nice bag
Nice bag! Thank you