We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sleeping bag is good. Not yet used. I shoot a star because the lock works badly, the fabric gets hit. I hope to give up and it will be better. The store was not contacted, the order in Russia.
Delivery delayed for two weeks, and so the goods are good, will withstand the le-14, not tried
The order is satisfied.
Good sleeping bag, I recommend
Sleeping bag is good, sewn well Everything is arranged conveniently Delivery fast, week
Please note that there are different sizes!
The bag as a whole is nothing. I hope not useful...
If you plan to sleep in it in winter, it is better to use a rug. And so an excellent sleeping bag.
The sleeping bag is normal, it came very quickly!
Nice sleeping bag.
Came very fast
Delivered to the door, corresponds to the description
Sleeping bag, in principle, normal. The declared-6 ° C and up to-10 ° C will withstand. On my height 180 cm. I am. But that's what I did not like, so it's the system of tightening the coat of arms. It is inconvenient in my opinion.
The sleeping bag is excellent, made very well. Came immediately in a compression bag, which for a large sleeping bag is just fine! Externally corresponds to the declared temperature regime.
Everything is fine. Got there in four days. Materials are pleasant. At a height of 181 cm, 76 kg is very comfortable in size. Locks are protected and easy to operate. In a crumpled state a little less beautiful than in the manufacturer's photo, but still beautiful. Of the shortcomings: not everywhere neatly sewn. But much better than twice as expensive in Russia
The sleeping bag is very good, I really liked it.
Excellent sleeping bag) soft. With the post 183 I will interfere perfectly comfortable. Unfastened the same from the bottom!!
This is R's second sleeping bag fineBefore that I took L